LENEIA
Hydration & Aesthetics

Frequently Asked Questions

Find answers to common questions about our mobile wellness services, memberships and care.

You can book directly through our website, by calling us, or by texting our team. We'll confirm your appointment time and location within a few hours.
Yes, appointments can be rescheduled or cancelled up to 24 hours in advance through your client portal or by contacting our team.
Most appointments take approximately 45–60 minutes, depending on your selected treatment and individual wellness needs.
Every appointment includes a health screening before treatment to ensure IV therapy is appropriate for you.
Yes. We bring everything needed directly to your preferred location within our service area.
Yes. We provide mobile IV therapy for corporate events, weddings, athletic events, conferences, and private gatherings. Advance booking is recommended.
We proudly serve Temecula, Murrieta, San Diego, Irvine, and surrounding Southern California communities.
Travel fees may apply outside our standard service area. We'll let you know before confirming your appointment.
Our team will help you choose the right formula based on your wellness goals.
Most sessions take 45–60 minutes, including your health screening.
Yes. Treatments are administered by licensed medical professionals under physician guidance.
Many clients begin feeling refreshed within a few hours, while others notice improvements the next day.
Some treatments may not be appropriate during pregnancy. Our medical team will determine eligibility.
We'll review your medications and health history before treatment.
Most clients describe the IV insertion as a quick pinch.
Our team will recommend a schedule based on your wellness goals.
Drink water, eat a light meal, and wear comfortable clothing.
Stay hydrated and follow any instructions provided by your clinician.
Core Membership includes a set number of monthly IV or booster treatments, member pricing, and priority scheduling.
Membership automatically renews each month, and your monthly fee will be charged to the payment method on file.
You can upgrade or downgrade your membership at any time from your account or by contacting our team. Cancellations require 30 days' written notice prior to your next billing date.
We require 30 days' advance notice to cancel a membership. Your membership and billing will remain active during this notice period, and you'll continue to have access to your membership benefits until it ends.
Unused monthly benefits do not roll over, but your membership remains active while your plan is active.
Yes. All clients complete a health screening before treatment.
It supports weight management under physician supervision.
NAD+ therapy supports cellular energy and recovery.
Yes. Treatments are performed by licensed healthcare professionals under physician supervision.
If our screening determines IV therapy isn't appropriate, treatment will not be provided.
We accept all major credit cards, HSA/FSA cards, and digital payments through your client portal.
Appointments canceled less than 24 hours before the scheduled time will forfeit the $50 booking deposit, which is non-refundable.
Yes. All client information is protected in compliance with HIPAA and stored securely.

Still Have Questions?

Our wellness team is happy to help you.

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